Policy Overview
This Refund Policy explains how MBA Capital Team ("Company," "we," "us," or "our") handles fees, payments, and any requests for refunds or cancellations related to our business funding facilitation services.
Because our work involves connecting clients with funding and delivering services that, once provided, cannot be "returned," our general approach is to treat fees as earned once the corresponding work has been completed, delivered, or initiated. This Policy describes the specific circumstances under which fees are charged and how each is treated.
No Guarantee of Funding, Approval, Terms, or Timing
MBA Capital Team may assist clients with funding facilitation, application preparation, lender matching, or related business services. However, we do not guarantee that any client will be approved for funding, receive a specific funding amount, qualify for particular terms, or receive funding within a specific timeframe. All funding decisions are made solely by third-party lenders, funders, banks, or financing partners based on their own underwriting criteria.
Because approval and funding outcomes are outside of our control, the absence of a successful outcome does not, by itself, entitle a client to a refund of any fee that was otherwise properly earned under this Policy.
Success-Based Funding Fees
In most engagements, MBA Capital Team charges a fee directly to the client only after we have successfully helped that client obtain business funding. This is a success-based, post-performance fee — it is not collected upfront and is not a deposit or retainer paid in advance of work being performed.
If a dispute arises regarding whether funding was successfully secured, the client should contact us promptly using the information in the Contact section below so we can review the matter.
The amount, percentage, or calculation method of any success-based fee will be disclosed in the client's signed agreement or invoice before payment is due.
Product Purchases (e.g. Shelf Corporations)
For certain product-based offerings — such as shelf corporations — payment is collected at the time of purchase, and MBA Capital Team subsequently procures the product on the client's behalf, often through a third-party supplier.
Because shelf corporation purchases may involve third-party acquisition, assignment, document preparation, state filings, registered agent services, compliance updates, or other irreversible administrative steps, payment becomes non-refundable once procurement or processing begins. This includes any fees passed through from third-party suppliers, filing agencies, or registered agent providers, which are incurred on the client's behalf and are not recoverable once paid.
MBA Capital Team does not guarantee that purchasing a shelf corporation will result in funding approval, credit approval, lender approval, or any other specific business outcome.
MBA Capital Team does not guarantee cancellation under any circumstances. Any accommodation outside of this Policy is granted solely at the Company's discretion and does not create an ongoing right or expectation of similar treatment in future transactions. A simple change of mind after purchase does not entitle a client to a refund.
Client Responsibility
Clients are responsible for providing accurate, complete, and timely information, documents, bank statements, business records, identification, and other materials requested during the funding or product procurement process. MBA Capital Team is not responsible for delays, denials, or unfavorable outcomes caused by inaccurate information, missing documents, incomplete applications, unverifiable business details, or changes in a client's financial condition.
Fees properly earned under this Policy remain non-refundable even where a delay, denial, or unfavorable outcome is attributable to the client's own information or documentation.
Billing Errors & Disputes
If you believe you have been charged in error — for example, a duplicate charge, an incorrect amount, or a charge for a service you did not receive — please contact us immediately. We will review all such claims in good faith and issue a correction or refund where a genuine billing error is confirmed.
This Policy does not limit a client's right to dispute charges that result from fraud, unauthorized use of a payment method, or a clear and verifiable billing error unrelated to dissatisfaction with services already rendered.
Chargebacks
We ask that clients contact us directly with any billing concerns before initiating a chargeback with their bank or card issuer. Initiating a chargeback for a fee that was properly earned under this Policy — including success-based funding fees charged after funding was secured — may be contested by MBA Capital Team with supporting documentation of the service delivered.
If a client initiates a chargeback after receiving services, funding, products, or procurement work covered by this Policy, MBA Capital Team reserves the right to provide the client's signed agreement, invoice, communication history, proof of delivery, funding confirmation, supplier records, and other relevant documentation to the payment processor or financial institution.
We are committed to resolving billing concerns directly and promptly whenever possible, and encourage clients to reach out before pursuing a dispute through their financial institution.
Changes to This Policy
MBA Capital Team reserves the right to update or modify this Refund Policy at any time. Material changes will be reflected by updating the effective date at the top of this page. Continued use of our Services after changes are posted constitutes acceptance of the revised Policy.
This Refund Policy is incorporated into and subject to MBA Capital Team's Terms and Conditions of Use.
Contact Us
If you have any questions about this Refund Policy or a charge on your account, please contact us:
| Contact Method | Details |
|---|---|
| Company Name | MBA Capital Team (a DBA of MIH Business Academy, LLC) |
| [email protected] | |
| Phone | +1 502-586-6637 |
| Mailing Address | 2210 Goldsmith Ln, Ste 126, Unit #209 Louisville, KY 40218 |
| Website | www.mbacapitalteam.com |